Ticketing Terms and Conditions

Ticketing Rule

EFFECTIVE DATE: 01 MAR 2014 TO UFN

Type Penalty ($) Conditions
Name Change 25 Ticketed Name Changed for Y,W,S,L,GV 10,GV 15 per sector
Route Change (for same fare route ) 5 N/A, For the RBD of W,S,B,H and L,M,N,Q
Route Change (from High fare to Lowe fare route) 5 No refund is made for voluntary route change
Route Change (from Low fare to High fare route) 5 Fare different from the purchased typed of fare to be collected including YR.
Date Change (before flight departure) 5 Within 24 hours before flight departure, For the RBD of W,S,B,H and L,M,N,Q
Date Change (after flight departure) 10 As there is no report at the flight check-in, it will be treated as No show, For the RBD of W,S,B,H and L,M,N,Q
Class Differential (from High fare to Low fare)   No refund is made for voluntary class change.
Class Differential (from Low to High)   Fare different from the purchased typed of class to be collected including YR.
Refund   75% of purchased ticket value, YQ, MM, and YR will be fefunded. Refund can be arranged at respective ticket issuance offices according to validity.

Remark: Above rules are to be applied for individual passengers.