Please Create Manage Your Booking

Group Booking Procedures

High Season Booking Procedures (01st October to until futher notice)

 

Definition

1. Individual, a passenger or passengers traveling together less than 10 pax, is recognized as individual.  Individual bookings are to be made with confirmed names.

2. A group, on Air KBZ, is a party of 10 or more passengers traveling together over one or more segments and an individual is less than 10 passengers.

Name

A group name is a unique name assigned to each group or individual for the purpose of establishing the identity of passengers traveling together. The name must be recorded as received and must not be modified unless authorized by Reservation Control.

When individual passenger names are available, booking office shall immediately enter all the names. When only some names are available, enter the available names. The remaining names shall be advised as soon as possible before the time limit expires which may be set by Reservation Control.  If names are not available on expiry of the time limit, the seats might be released.

The confirmation of group depends on the forecast for the particular flights, fare level and availability of seats.

 

Fare

When making a reservation request for either a group or an individual, the booking office shall advise the fare basis and ticketing code in order to facilitate the evaluation of the acceptance of the business by the management.

 

Booking Policy and Time Limits

On certain flights due to the size of group and to prevent any loss of space, Air KBZ requires to amend the booking procedures in order to hold the space. The details are shown below:

 

Group

 

Reservation Made

Name Time Limit

Ticket Time Limit

More than 21 days

21 days before departure

14 days before departure

Between 21 and 14 days

Immediate as booking confirmed

Within 14 days

Immediate as booking confirmed

 

 

Individual

Reservation Made

Booking Time Limit

Between 71 and flight time                              (3 days and departure)

01 time limit from booking time

Between 167 and 72 hours                   (7days and 3 days)                        

72 hours (3 days) prior to flight departure

Between 359 and 168 hours (15 and 7 days)

168 hours (7 days) prior to flight departure

Between 719 and 360 hours (30 and 15 days)

168 hours (7 days) prior to flight departure.

More than 720 hours (30 days)

168 hours (7 days) prior to flight departure.

 

 

Cancellation Charges

Group

1. For Group, if the confirmed booking is cancelled 21 days prior to the flight departure, 10% of the payable fare will be charged as penalty for cancellation.

2. If cancellation is made after tickets issued, the refund will be made after deducting 50% of the ticket value as penalty and administrative charge of USD 5 per ticket.

3. A no show fee of USD/FEC 10.00 or MMK 10,000 per person will be charged if the group does not show up for the flight.

 

Individual

1. A cancellation of USD/FEC 5.00 or MMK 5,000 per person will be charged if cancellations are made less than 24 hours prior to the flight.

2. A no show fee of USD/FEC 10.00 or MMK 10,000 per person will be charged if the passenger does not show up for the flight.

High Season Booking Procedures (01st October to 30th April 2014)

 

Definition

 

1. Individual, a passenger or passengers traveling together less than 10 pax, is recognized as individual.  Individual bookings are to be made with confirmed names.

2. A group, on Air KBZ, is a party of 10 or more passengers traveling together over one or more segments and an individual is less than 10 passengers.

 

Name

A group name is a unique name assigned to each group or individual for the purpose of establishing the identity of passengers traveling together. The name must be recorded as received and must not be modified unless authorized by Reservation Control.

When individual passenger names are available, booking office shall immediately enter all the names. When only some names are available, enter the available names. The remaining names shall be advised as soon as possible before the time limit expires which may be set by Reservation Control.  If names are not available on expiry of the time limit, the seats might be released.

The confirmation of group depends on the forecast for the particular flights, fare level and availability of seats.

 

Fare

When making a reservation request for either a group or an individual, the booking office shall advise the fare basis and ticketing code in order to facilitate the evaluation of the acceptance of the business by the management.

 

Booking Policy and Time Limits

On certain flights due to the size of group and to prevent any loss of space, Air KBZ requires to amend the booking procedures in order to hold the space. The details are shown below:

 

Group

Reservation Made

Name Time Limit

Ticket Time Limit

More than 21 days

21 days before departure

14 days before departure

Between 21 and 14 days

Immediate as booking confirmed

Within 14 days

Immediate as booking confirmed

 

 

Individual

Reservation Made

Booking Time Limit

Between 71 and flight time                                           (3 days and departure)

01 time limit from booking time

Between 167 and 72 hours                                             (7 days and 3 days)

72 hours (3 days) prior to flight departure.

Between 359 and 168 hours (15 and 7 days)

168 hours (7 days) prior to flight departure.

Between 719 and 360 hours (30 and 15 days)

168 hours (7 days) prior to flight departure.

More than 720 hours (30 days)

168 hours (7 days) prior to flight departure.

 

 

Cancellation Charges

 

Group

1. For Group, if the confirmed booking is cancelled 21 days prior to the flight departure, 10% of the payable fare will be charged as penalty for cancellation.

2. If cancellation is made after tickets issued, the refund will be made after deducting 50% of the ticket value as penalty and administrative charge of USD 5 per ticket.

3. A no show fee of USD/FEC 10.00 or MMK 10,000 per person will be charged if the group does not show up for the flight.

 

Individual

1. A cancellation of USD/FEC 5.00 or MMK 5,000 per person will be charged if cancellations are made less than 24 hours prior to the flight.

2. A no show fee of USD/FEC 10.00 or MMK 10,000 per person will be charged if the passenger does not show up for the flight.